hpo Webinar
What potential does customer data analytics offer and how can it be exploited?
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With Customer Data Analytics to High Performance
From targeted customer acquisition to the personalisation of the customer experience to the sustainable retention of existing customers - if the right data can be collected, valuable insights gained from it and also utilised accordingly, not only customer satisfaction but also agility, effectiveness and efficiency will improve. The prerequisite for this is a company design that aligns the entire organisation to the value-adding use of customer data analytics.
hpo management consulting and Previon Plus, specialised in digital business models, have combined their competences to offer a holistic approach.
Using practical examples from Emmi, PostFinance and SVA Aargau, we will show you how these clients exploit the potential of Customer Data Analytics.
In the webinar, we answered live questions from customers. What question do you have? Ask it here and we will be happy to send you an answer. Webinar is in German only.
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Who is hpo management consulting?
hpo stands for High Performance Organisations. As experts for strategy, business processes, organisation and transformation, we have been supporting nationally and globally active clients since 1995 in releasing performance potential and transforming strategies into measurable results. With our holistic and partnership-based enterprise desing approach, we reliably lead them to their goal: a consistently designed and sustainably effective High Performance Organisation - fit for the future and with a clear competitive advantage.
hpo - unlocking performance