Efficient processes for the FOCA of the future

„Competent, efficient and high-quality promotion of safety and special focus on advancement of the Swiss aviation generally is expected from the Federal Office of Civil Aviation. In order to give consideration to these requirements, standardised and efficient processes with clearly defined responsibilities are absolute requirements. The business process model, designed and implemented with support of HPO as well as the management system is an ideal precondition for optimal operation of the FOCA.“

With HPO consumer finance business strengthened in a sustainable way

«HPO is an ideal partner when emphasis is laid on a successful implementation of strategic realignment. It has been assured early in the stage of strategy development through assistance of the management and through application of HPO methodology that the strategy effectively can be implemented. Attention has been concentrated on the design of to-be processes with subsequent consequent transfer to the definition of the process organisation. So, construction of an internally consistent business model has been assured.
HPO’s strong professional and methodological competence has been highly valuable. The consultants are excellent sparring partners, highly flexible and repeatedly contributing to the project with a critical external view. We had the opportunity to refer to their rich experiences in non-banking sectors allowing us to strongly “industrialise” our processes and to design them in a “lean” way in order to make them fit for the future – as basis for further innovative solutions to come.»

With HPO consumer finance business strengthened in a sustainable way

«We were looking for an external partner not only experienced in development of strategies but also in implementation. It was our objective to attain the highest certainty possible about implementation of the strategy developed. With HPO we have found the partner we were looking for.
Thanks to substantial expertise in business design, HPO very pragmatically has guided us through the strategy process and has continually pointed to process-related and structural consequences in the discussion of strategic options. This has been a valuable support in the decision making process. We gained a very concrete perception of the consequences of each variation considered with respect to resources and core competences required in the future as well as to necessary redesign of the business. This perception has served as excellent basis for decision making.»

T-Systems Switzerland: Market success through innovative strength

«With implementation of the Innovation Engine, T-Systems Switzerland has changed fundamentally, off a focus on the individual customer requirements and to an alignment responding to segments. Such a change was facilitated by the methodology-based processing, the integral approach, dedicated commitment and change management competence of HPO.»

With HPO foundation for profitable growth through innovative strength laid

«In a market for ICT services characterised by aggressive price competition, it is the declared strategic objective of T-Systems Switzerland to further profitably grow through innovative ability strengthened in a sustainable way.
The HPO concept of clearly separating value-defining and value-creating business activities alongside a clear allocation of tasks, responsibilities and competences with regards to the “Innovation Engine” is allowing for a way of running our business fundamentally changed.
In the role of coach and provider of methodology, HPO knew to disclose substantial potential for optimisation to us.
Including key employees on all levels, HPO succeeded in initialising a process of rethinking. At the same time, foundation for the acceptance of results commonly worked on and internalisation of corresponding concepts has been laid.
Implementation of the “Innovation Engine” is almost finished now; initial success on the market has been achieved already.»

With HPO analysis of the whole Amberg group and elaboration of the processes and structures based on the strategic cornerstones

"Even before kick-off two essential cornerstones were clearly defined for the Amberg Group. The Amberg Group should be prepared for the future by a certain growth in the two dimensions ‘International ‘and ‘Products/Competences’. In the course of the project the aim was to elaborate the appropriate processes and structures in order to make the growth scaleable and to make it work with minimal complexity. The methodically established approach ensured that the solutions which had been elaborated together with the management team were implemented and were accepted by the other members of staff. It was mainly the very profound knowledge of the various industries of the HPO consultants which lead to the fact that consultant and management team trusted each other very quickly. This resulted in the elaboration of practical and feasible solutions. In retrospect I can say that HPO was the right partner for the Amberg Group!"

With HPO strategic alignment of Presence Switzerland has been strengthened

«Presence Switzerland was founded in 2000 by the federal council of Switzerland (Bundesrat) and the parliament – with the mission to strengthen and to coordinate the presence of Switzerland abroad. And with the goal to communicate an authentic, inventive and lively image of Switzerland.
Having been operating for 4 years, together with HPO we made a first location decision for our organisation. As external partner HPO advised us in a very competent way and created an optimal result for an even more efficient and process-oriented reorganisation with numerous inputs.
These changes have been the preconditions for an alignment of our activities even more strategic, and for a sustainable boost of the location communication for Switzerland.»

With HPO a successful integration of three business units into one high performance product segment

"Process Instrumentation (PI) is one of four product segments of Baumer Group. The PI product segment has been growing historically and comprises of three business units in France, Denmark and Switzerland. The main challenge was to integrate the three business units consistently into a single product segment organisation.

Together with HPO and its well-proven methodical approach we found a common toolbox to develop the new product segment organisation. The Baumer business process model, which had been developed in a previous project with HPO, allowed us to establish an organisational structure with clear responsibilities and interfaces.

The new organisation allows us to exploit synergies within the product segment and across the entire portfolio and helps to avoid redundancies, especially in innovation and production. Sales is now organised centrally to ensure consistent and competent support to all international sales units. The developed processes and structures make the integration of business units decisively easier and are the foundation of future international expansion of Baumer Group."