Interim management

Consulting alone is not always enough. Often the knowledge of employees is insufficient to meet new challenges, decisions have to be taken in times of uncertainty, or the management resources are stretched.

We have a clear commitment: We build high performance companies. If required, we will support you as needed:

  • As a coach and supplier of methodologies when developing new solutions
  • As a sparring partner to support your management in critical situations
  • As an interim manager with full responsibility in case management resources are insufficient for a quick implementation of necessary changes


Areas of use

  • Companies (private or public) with an urgent need for management capacity

Interim management municipality

Solid interim management in connection with organization- and process optimizations 

 

Industry: Public

Size of municipality: ~12'000 residents

Challenges:

  • Guarantee of annual accounts in due time after personal leavings with crucial loss of know-how in the finance department
  • Determination of optimization potentials of not documented processes and unclear roles

Approach:

  • Clear understanding/registration??? of the as is situation with all the roles
  • Guarantee of the operative business by the interim management
  • Elaboration of courses of action to optimize the current situation 

Duration: 18 months

Results:

  • Annual accounts in due time (earlier than in previous years)
  • Reduced number of interfaces with other departments
  • Optimization of the service offer in the finance department
  • Automation of the registration and booking of more than 1200 accounts (reduction of costs and errors) 
Contact: Oliver Kohler

Regula Bach Secretary of municipality Zollikon

New organization of the finance department of the Zollikon municipality with HPO

"For the contract award it was decisive that HPO assumed interim control of the finance department and guaranteed annual accounts in due time. Annual accounts were finished without difficulties and faster than in previous years. We required someone who saw the process as a whole and consequently we reached our goal much faster. It was the first aim to describe the current situation and to show possible optimizations. By integrating the administrative officers transparency could be created within a short period of time. In addition, the necessary readiness for a change among the administrative staff was reached, among others by a systematic communication and information about steps of the project.

The new processes were also supported by the introduction of new software modules. HPO supported the municipality in particular in the specification of software requirements, in the implementation and the training of those involved. Thanks to the support of HPO we could focus our resources completely on the construction of a controlling system and on the introduction of a cost and activity accounting. In the future we want to derive the bases for upcoming decisions and the management of the municipality from the data. These new instruments are the basis for an improved control of the implementation of political requirements as well as the basis for fiscal decisions. With the integration of HPO for the interim management as well as for the project of raising efficiency the municipality Zollikan has chosen an unusual but very promising way." 

 

 

Interim management

Turnaround and interim management at a media corporation

 

Industry: Media and communication, publishing company

Client size: Over 800 mio. in sales p.a. (Europe)

Challenges:

  • Drastic drop in sales at a subsidiary
  • High losses
  • Unclear processes and responsibilities

Approach:

  • Deployment of an interim turnaround manager to assume the responsibility of CEO / CFO at the subsidiary
  • Launch of a Sales Stimulation Program to increase sales as well as immediate measures to reduce costs
  • Definition of a process-based business model clarifying responsibilities for processing and for profits

Results:

  • Measures to improve results by around mEUR 1.8 have been initiated, loss in liquidity has been stopped
  • Market share of subsidiary increased from less than 50% to over 60%
  • New management in place
Contact: Thierry Lalive d'Epinay

Support project management

Support of project management with regard to successful realisation of various interdependent sub-projects

 

Industry: Public administration, department of federal government

Client size: Approx. 230 employees

Challenges:

  • Need for coordination of several subprojects in the course of a comprehensive reorganisation
  • Limited resources for project management, change management, communication, etc.

Approach:

  • Coordination of timing and content of subprojects
  • Expert and administrative support to overall- and subproject leaders
  • Project controlling incl. reporting
  • Continuous monitoring of large project risks, assessment and contingency plan
  • Support of project management with change management, internal and external communication

Results:

  • Timely and successful introduction of the new organisation
  • High acceptance of new management system in the entire department
Contact: Stefan Zirhan

Raymond Cron Director of the Federal Office of Civil Aviation

Efficient processes for the FOCA of the future

„Competent, efficient and high-quality promotion of safety and special focus on advancement of the Swiss aviation generally is expected from the Federal Office of Civil Aviation. In order to give consideration to these requirements, standardised and efficient processes with clearly defined responsibilities are absolute requirements. The business process model, designed and implemented with support of HPO as well as the management system is an ideal precondition for optimal operation of the FOCA.“